Who we are
OWL Compose is operated by WEVRIC LIMITED, a Hong Kong company. This policy explains how we handle information when you visit the website, create an account, or use the online software service.
Information we collect
- Account information, such as your name, email address, authentication details, and organization or team information.
- Customer content, such as published Render Document works, titles, document metadata, revision history, and reader-link metadata.
- Billing and subscription information processed through our payment providers.
- Technical information, such as IP address, device/browser information, log data, cookies, and analytics events.
- Support information you send to us, including messages, attachments, and contact details.
How we use information
- To provide, secure, maintain, and improve OWL Compose.
- To create accounts, authenticate users, and manage sessions, links, roles, and tokens.
- To process subscriptions, payments, invoices, refunds, and related account notices.
- To respond to support requests and communicate service updates.
- To detect abuse, prevent fraud, debug errors, and comply with legal obligations.
Sharing
We do not sell personal information. We may share information with service providers that help us operate OWL Compose, such as hosting, analytics, authentication, email, payment, and customer-support providers. We may also disclose information when required by law or to protect the service and its users.
Retention
We retain information for as long as needed to provide the service, comply with legal and accounting obligations, resolve disputes, and maintain security. You may contact us to request deletion of account information, subject to legal and operational limits.
Security
We use administrative, technical, and organizational safeguards designed to protect information. No online service can guarantee complete security, so you should protect account credentials and avoid storing sensitive information that is not needed for your workflow.
Contact
For privacy questions or requests, contact [email protected].